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Need Help?

Confused? Don't know where to look for some information?
This is the place you've been looking for: an introduction to the Underx's available help resources.
For answers to questions that aren't covered here, don't hesitate to e-mail help@underx.org.

Getting Started

There are three basic steps involved in joining the network: 

* Locating and downloading an IRC chat client, configuring the client, and logging on to a server.

Be sure that before you log on, you check the most recently updated server list.
By connecting to the closest server geographically, you will have the fastest and most stable connection available.

Since the Underx is staffed and run entirely by volunteers, 
it is suggested that you read and learn as much as you can about IRC and the basic commands as possible - before looking for help. 
Some excellent resources are the Underx Primer and the UnderX FAQ Part 1 and Part 2, available on the Documents Project website
If you still can't find what you're looking for, there are many ways to get help on and off IRC.

Help Online

  • Help Channels

  • The quickest way to get assistance with your IRC questions while online is to join one of the many Underx help channels. 
    There are also channels available that can assist with questions about IRC clients, 
    operating systems, or even configuration and troubleshooting of your computer hardware and software!

    To join one of these channels, just type /join #channelname, ask your question, and wait patiently for your answer. 
    If one of the channel operators or users cannot give you an answer, 
    chances are he or she will be able to direct you to a website, or another channel where you can get more information.

    A partial listing of some of the Underx's help channels, is available separated into;
    general help/operating systems and IRC clients/technical help.