About the helper program
Official helpers support users in #CService, #Help, #zT, and #coder-com. Applicants who demonstrate consistent service may be considered for the Routing Committee helper list and local operator access on an UnderX server.
UnderX Network Support
Become an Official Helper
Learn how to support users, contribute to official help channels, and apply to join the UnderX helper team.
Official Helper Process
UnderX welcomes dependable volunteers who are willing to assist users across the network's recognized help channels.
Helper requirements
- Be an active and helpful community member, even before receiving official access.
- Understand the help commands used in #CService, #Help, #coder-com, and #zT.
- Answer users with care, patience, and useful guidance.
- Do not beg for channel access. Wait until the team invites you to take on an official role.
- Join the network regularly and remain available to users who need assistance.
- Be willing to help without access and accept assignment to any recognized help channel.
Application questions
Include answers to the following questions when sending your application:
- What is your name and IRC nickname?
- Why are you applying to become a helper?
- What do you understand about being an official helper?
- How long have you been helping users, and on which channels or networks?
- How many days or hours are you normally online, and which networks do you use?
- How long have you been active on the UnderX network?
- How did you learn about the UnderX network?
Send your application
Email your information and answers to one of the administrators below.